Order confirmation:

When you book activities or accommodation online, you will receive an automatic order confirmation to your e-mail. Check the order confirmation as soon as you received it. The order confirmation is your agreement with Nutti Sámi Siida and contains the price, programs, terms and conditions you agreed with Nutti Sámi Siida. Any inaccuracies must be reported immediately.

Terms of payment:

To confirm the reservation, payment of the total amount of the order has to be done immediately to Elavon. If Nutti Sámi Siida has not received the total amount in time the booking will be cancelled automatically.

Cancellation:

Cancellation must be in writing by contacting our reservation department. Cancellation after 0 days from the date of booking and until 41 days before arrival will be charged at 25% of the booking’s total amount. Cancellation within 40 days before arrival will be charged at 100% of the booking’s total amount. The refund is made to the same card used for payment.

Reservation:

If the booking is cancelled by Nutti Sámi Siida, we will refund the full amount of the tour.

Travel and accident insurance:

Guests participate in our activities at their own responsibility and are obliged to follow the safety instructions assigned by the guide. We advise our guests to arrange their own travel and accident insurances.

Terms:

In addition to above terms we follow Visita’s (Swedish Hospitality Industry) general terms for conferences, group bookings and other events. In the cases where Visita’s generals terms and above terms are contradictory the above terms are current. You find Visita’s general terms at: www.nutti.se.

General information about Travel Guarantees Act:

The selling of package tours is regulated in the Travel Guarantees Act. The purpose of the Act is to protect travellers if a travel arrangement is cancelled or interrupted. The Act applies to anyone who sells package tours. For more information contact Kammarkollegiet (Swedish Legal, Financial and Administrative Services Agency) at +4608 700 08 00.

Nutti Sámi Siida AB has lodged security with the Swedish Legal, Financial and Administrative Services Agency.

Contract customers:

Contract customers are pointed out to earlier agreed terms and conditions, and are invoiced separately.